0844 249 3844*

*please note that calls to 0844 numbers are not free

*please note that calls to 0844 numbers are not free

About Us

Carpenters is a leading provider of claims services to the insurance industry and their customers. The range of services extends from receiving notification of a cracked windscreen at one end of the spectrum, to the conduct of a multi million pound catastrophic injury claim at the other.

The focus throughout our range of services is the experience of the customer. We understand that individuals involved in an accident often require time and attention in what can be confusing circumstances. We are acutely aware that we are representing our insurance clients when dealing with their customers, and at all times seek to enhance the brand and reputation of our insurance partners.

On the insurance side we have a market leading, in-house 24/7 white labelled FNOL unit. The FNOL service is complemented by a fully outsourced claims handling service with real time online access to individual claims and claims MI.

On the legal side Carpenters have built a reputation for an ethical approach to personal injury litigation ensuring that the individual receives the best possible advice and the maximum compensation possible. We have a strong team of experienced lawyers who provide jargon-free advice in a customer friendly fashion.


© 2017 Carpenters. All rights reserved.
Partners: John Carpenter, Donna Scully


Carpenters Limited is registered in England and Wales under company number 06532413. The registered office is Leonard House, Scotts Quays, Birkenhead, Wirral, CH41 1FB. Carpenters Limited is authorised and regulated by the Solicitors Regulation Authority under number 625845 and the Financial Conduct Authority under number 755996.

*Please note that calls to numbers pre-fixed 0844 are not free - for BT residential customers the cost is no more than 7p per minute plus a 15.97p set-up fee (@June 2015). The cost for non-BT phone lines may be different. Please check the BT price list for charges to other 0844 numbers as charges vary depending on the three digits following 0844. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.