Carpenters are one of the top 3 RTA law firms in the UK and we work with some of the biggest names in the personal lines insurance industry. We protect and enhance our client’s brands and reputation by consistently delivering the highest levels of service and the best possible customer journey for their policyholders.
As one of the UK’s leading suppliers to personal lines insurers and brokers we have developed an ethical and collaborative approach with insurers regarding claims reporting, claim settlement and fraud.
Providing the best possible customer experience has been the cornerstone of our business for almost 60 years. Our partnership with Carpenters ensures that our customers are put at the centre of the process, and receive claims and legal services of the highest quality.
Carpenters understand that our policyholders are at the heart of our business and we demand that they receive the best possible service. Over the last 4 years Carpenters have provided us with a full range of services from first notification of loss right through to claims management, with our customers receiving a first class service at every stage of the process. As our business has grown they have adapted to ensure that our needs are consistently met.
At Covea we always aim to provide our customers with a first class service and we trust Carpenters to do the same. They support us to provide 24 hour assistance to our policyholders, proactively manage injury claims to avoid unnecessary delays and ensure our customers are always treated fairly, and that is why we choose Carpenters.