0844 249 3844*

*please note that calls to 0844 numbers are not free

*please note that calls to 0844 numbers are not free

What Our Clients Think

Carpenters are one of the top 3 RTA law firms in the UK and we work with some of the biggest names in the personal lines insurance industry. We protect and enhance our client’s brands and reputation by consistently delivering the highest levels of service and the best possible customer journey for their policyholders.

As one of the UK’s leading suppliers to personal lines insurers and brokers we have developed an ethical and collaborative approach with insurers regarding claims reporting, claim settlement and fraud.

Providing the best possible customer experience has been the cornerstone of our business for almost 60 years. Our partnership with Carpenters ensures that our customers are put at the centre of the process, and receive claims and legal services of the highest quality.

Carpenters understand that our policyholders are at the heart of our business and we demand that they receive the best possible service. Over the last 4 years Carpenters have provided us with a full range of services from first notification of loss right through to claims management, with our customers receiving a first class service at every stage of the process. As our business has grown they have adapted to ensure that our needs are consistently met.

At Covea we always aim to provide our customers with a first class service and we trust Carpenters to do the same. They support us to provide 24 hour assistance to our policyholders, proactively manage injury claims to avoid unnecessary delays and ensure our customers are always treated fairly, and that is why we choose Carpenters.


© 2017 Carpenters. All rights reserved.
Partners: John Carpenter, Donna Scully


Carpenters Limited is registered in England and Wales under company number 06532413. The registered office is Leonard House, Scotts Quays, Birkenhead, Wirral, CH41 1FB. Carpenters Limited is authorised and regulated by the Solicitors Regulation Authority under number 625845 and the Financial Conduct Authority under number 755996.

*Please note that calls to numbers pre-fixed 0844 are not free - for BT residential customers the cost is no more than 7p per minute plus a 15.97p set-up fee (@June 2015). The cost for non-BT phone lines may be different. Please check the BT price list for charges to other 0844 numbers as charges vary depending on the three digits following 0844. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.