Throughout Donna's career, she has gone above and beyond to campaign for the rights of accident victims, fighting against policies and practices that could negatively impact on claimants and their access to justice.
After joining the Motor Accident Solicitors Society's management committee in 2004 her experience, dedication and passion saw her elected as MASS Chairman for a two-year term in 2010. While leading MASS, Donna headed up the campaign against the Government's patchwork of reforms to the civil justice funding system that threatened to reduce access to justice for victims.
Known for her efforts to work collaboratively with the industry to combat fraud, Donna established the Fraud Forum at MASS in 2010, has held a seat on the Insurance Times' Fraud Charter since its launch in 2012 and was the recipient of the Outstanding Achievement award at the 2014 Personal Injury Awards. In June 2018, Insurance Business UK named her as one of the insurance industry’s Women of Influence.
Her expertise within the market has given her membership to the Modern Insurance Magazines editorial board and she is also an ambassador on the I Love Claims advisory board and has been since its inception in 2010.
Originally from Dublin, Donna moved to the UK in 1985 and worked with various law firms before joining Carpenters in 1997, where she set up its specialist Personal Injury department. Carpenters are now one of the leading Legal and TPA Providers to the UK Insurance Market.
In her spare time, Donna actively supports numerous charities and enjoys keeping fit with Pilates and walking, and supporting her 17-year-old sport-loving twin boys.