0844 249 3844

Please note that calls to numbers pre-fixed 0844 are not free*

N.B. calls to numbers pre-fixed 0844 are not free*

Privacy and Security

What Information We Collect and How

The information that we collect via this website may include:

  • Any personal details that you type in and submit such as your name, address, e-mail address and other information.
  • Your IP address (this is your computer’s individual identification number for internet connection) that is automatically logged by our web server. This is used to note your interest in our website.

What We Do With Your Information

Carpenters is committed to respecting your privacy and any personal information that we obtain from this website will be collected and used in accordance with the Data Protection Act 1998 and other applicable UK legislation. The information we collect may be used for research and statistical purposes.

Your Rights

You can ask us to update or remove your personal information by contacting us using the information available on the Contact Us page of this website.

You also have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the following address enclosing a cheque for £10.00 payable to Carpenters to cover our administrative costs in dealing with your request:

The Data Protection Team
Carpenters
Leonard House
Scotts Quays
Birkenhead
CH41 1FB

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Other Websites and Information Security

This Privacy Policy covers the website operated by Carpenters. Any other websites that may be linked to or by our website will be subject to their own policies which may differ from ours. You should carefully read the privacy policies of these websites before submitting any personal information.

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the internet. Carpenters cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.


© 2017 Carpenters. All rights reserved.
Directors: John Carpenter, Donna Scully


Carpenters is authorised and regulated by the Solicitors Regulations Authority under number 78452 www.sra.org.uk
and is authorised and regulated by the Financial Conduct Authority under number 589305 www.fca.org.uk

*Please note that calls to numbers pre-fixed 0844 are not free - for BT residential customers the cost is no more than 7p per minute plus a 15.97p set-up fee (@June 2015). The cost for non-BT phone lines may be different. Please check the BT price list for charges to other 0844 numbers as charges vary depending on the three digits following 0844. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.