0844 249 3844*

*please note that calls to 0844 numbers are not free

*please note that calls to 0844 numbers are not free


Our range of services has been developed over time by working collaboratively with all sectors of the insurance industry to produce a diverse range of products and services that are designed and delivered with a customer focussed and ethical approach to claims handling at its core.

We listen carefully to our clients so that we fully understand their requirements so we and have built an extensive range of fully integrated claims management and legal solutions for insurers, brokers and their policyholders.

Carpenters business model and all of our services are built on the premise of outstanding customer service. Our recruitment, training, systems and processes have all been designed to develop an efficient and market leading customer experience with as few touch points or duplication as possible.

In each and every one of our areas of expertise we are committed to providing services and products that are: 

  • Professional and accountable
  • Jargon free and accessible
  • Focussed on quality and governance
  • Innovative and effective

© 2017 Carpenters. All rights reserved.
Partners: John Carpenter, Donna Scully

Carpenters Limited is registered in England and Wales under company number 06532413. The registered office is Leonard House, Scotts Quays, Birkenhead, Wirral, CH41 1FB. Carpenters Limited is authorised and regulated by the Solicitors Regulation Authority under number 625845 and the Financial Conduct Authority under number 755996.

*Please note that calls to numbers pre-fixed 0844 are not free - for BT residential customers the cost is no more than 7p per minute plus a 15.97p set-up fee (@June 2015). The cost for non-BT phone lines may be different. Please check the BT price list for charges to other 0844 numbers as charges vary depending on the three digits following 0844. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.